Privacy Policy
Last updated: May 2025
1. Who we are
Ablew (“we”, “us”, “our”) operates ablew.com — a trading psychology platform. We are responsible for your personal data collected through this website and its services. For privacy-related enquiries, contact us at [email protected].
2. What data we collect
We collect data you provide directly — your name, email address, and payment information when you register or purchase a product. We also collect data generated by your use of the platform: Mind Test responses, trade analyses, lesson progress, and AI pattern reports. We collect standard usage data (IP address, browser type, pages visited) through cookies and analytics tools.
3. How we use your data
We use your data to provide and improve our services, process payments, send product updates and receipts, and personalise your experience (e.g. mapping your trader type to relevant content). We do not sell your personal data to third parties.
4. Data sharing
We share data with trusted service providers who help us operate: Supabase (database and authentication), Stripe (payment processing), and Cloudflare (hosting and CDN). Each provider is contractually bound to protect your data. We may disclose data if required by law or to protect the rights, property, or safety of Ablew or its users.
5. AI and trade data
Trade data (screenshots, CSV files, and text inputs) you submit through Ablew AI is used to generate your personalised analysis and pattern report. This data is stored securely and associated with your account. It is not shared with other users or used to train third-party AI models without your explicit consent.
6. Cookies
We use cookies for authentication, security, and analytics. You can manage cookies through your browser settings or through our Cookie Policy. Disabling certain cookies may affect platform functionality.
7. Data retention
We retain your account data for as long as your account is active, or as needed to provide services. You may request deletion of your account and associated data at any time by contacting [email protected].
8. Your rights
Depending on your location, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, and the right to object to or restrict processing. To exercise any of these rights, contact us at [email protected].
9. Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure authentication, and access controls. No system is completely secure, but we take reasonable precautions to protect your data.
10. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or by a notice on the website. Continued use of Ablew after changes constitutes acceptance of the updated policy.